FAQs

Where is Shop Love Will located?

Currently we are a web-based store only. This is also the same for the actual Love Will Foundation site as well.

 

Are the items all handmade?

YES! We are HUGE supporters of small, women owned businesses! From the mugs, shirts, jewelry- everything is created with love while building another entrepreneurs dream!

 

I have a question about my order, how do I contact you?

Email is perfect! Please reach us at info@lovewillfoundation.org

 

And once I order, how long can I expect my item?

Most items will ship out within 3 to 5 days. Mae Mae jewelry may take up to 10 days, as there are many sizes/style variations and stock is a little more limited. Feel free to message us if you need a rush or a better time frame reference!

 

But what about returns, or if I order the wrong size?

Because proceeds of sales are the lifeblood of funding in our organization, we cannot accept any refunds. However, if there is a sizing issue, or you need to exchange an item, please reach out to us within 14 days of your delivery.  We will make your situation right! Customer service is very important to us and we want your experiance at Love Will to be the best.


My item is a gift, how will that work?

At this time, the item will ship to you. We are working on a system to have gift items mailed to the recipient-  we will let you know when we offer that!

 

So how does my purchase help individuals?

With every item sold, proceeds are set aside to the Love Will Foundation's mission. We primarily fund counseling sessions for individuals who could not otherwise afford it. On average a counseling session through LWF, is $50 an hour. It's about 1/2 the cost of average rates so our funds can be further spread out. This rate is possible by our therapists in our referral network. We serve the greater St.Louis area at this time! Our dream is to branch out state and maybe one day- nationwide. So when you purchase items, you are giving the gift of counseling to someone who needs it. You are amazing!